My Burger King buddy revisited
August 6th, 2008
Man, for some reason, this dude just strums my heartstrings like a fuckin’ harp. I feel for the guy. Yesterday, instead of snail mailing Burger King, I decided that my buddy’s well being warranted very staunch and imminent action.
After a couple ‘on holds’, I was handed off to someone in BK’s HR department. Dude was very polite, very understanding, and very sympathetic towards our guy. Gave the dude a sit rep, and how I felt our guy might have been subject to someone else’s extra-occupational affairs, and how I felt he was treated like a 12oz bag of smashed assholes.
HR guy thanked me for my concern, and told me that Burger King as a corporation, would never condone such drama in their workplace, and how they take great strides to make their place of employment a friendly, proper environment. I believe the guy. Cool dude.
He then told me “he would investigate the matter with the local operating partner,” and profusely thanked me for my continued business in choosing Burger King.
So that’s yesterdays old stale ass news. Today, chomping at the bit for my daily fast food fix, I hauled ass to Burger King as soon as I could find the time. My, what a difference a day makes.
My buddy was there, but was not running the window. Today’s window person was wearing a very nice dress shirt, quality silk tie with sterling silver tie clip, and slacks. He had a nice upscale Swiss watch, and was very well kept-FAR beyond that of some kamikaze shift supervisor or location manager ball licker. This was a big wig my friends, and WOW was my order handled in the speediest, most absolutely professional Burger King-handbook-esque fashion that one could ever truly experience. This dude was no rank and file nobody, he was the MAN.
I gotta hand it to the Burger King human resources dude. Homeboy was sincerely concerned with my concerns, did not fuck around and took immediate action. Fuck yeah man, the raw brute power of philanthropy strikes again.
While this entire debacle is kind of entertaining and funny (and benefits me monetarily, haha), the real beauty in this cannot be overlooked. While my buddy wasn’t running the window, he was right behind the big wig (probably being trained how to do it right…). I could tell by the look on his face that even though things were still shitty-after all he works at Burger King-that it was better than yesterday by leaps and bounds. I gave him a thumbs up, and, although I don’t know for certain, I think the smile on his face seemed to set his mind at ease… just a little bit.
Ah, now that, puts a smile on my face.